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Domestic abuse information & support (COVID-19)

The local refuges are still open, although all support is now being delivered remotely via video call or phone, with one member of staff attending each refuge daily to complete health & safety checks to avoid staff having contact with each other.  Please use the usual referral process and the police are reinforcing that victims should continue to phone 999 if they, or anyone else, are in danger (see poster if you with to display in your organisation).

We are working with all domestic abuse commissioners and providers across Hampshire. To assist with updates Hampshire CC is hosting a dedicated central page with updates. Please feel free to add this link to your own website and let know if there is any updated information to be added.  Please read the one minute guide for more help and information.

For counselling services for victims of sexual violence, abuse or exploitation please contact PARCS

For an ISVA (Independent Sexual Violence Advisor) to provide key work support to help look after the needs of victims following an experience of sexual violence, abuse or exploitation please contact Yellow Door. Yellow Door continue to accept referrals for victims of sexual violence via telephone/video link support. Contact details (secure) or

For anyone who needs refuge provision please contact the police in an emergency or Stop Domestic Abuse as refuge provider. If there is no refuge provision available then please encourage victims to access housing needs and support via phone (023 92834989) who continue to offer support including support for alternative safe accommodation options if there is no refuge provision available.  Stop Domestic Abuse has started to offer a virtual drop in service for victims who cannot access a phone. Victims can contact a support worker via messenger on 09:30 to 11:30am, 3pm to 5pm and 6pm to 8pm Monday to Friday. Facebook: SouthernDAS

Aurora New Dawn is offering a 24 hour telephone support service during the Covid-19 lockdown. Victims can call on 02394 216816

Support for victims of domestic abuse continues. Referrals can be made in the normal way via saferportsmouth and support to help victims develop safety plans is offered virtually.

For advice, help & support out of hours or for specific needs:

National Domestic Abuse helpline freephone 24hr 0808 2000 247

Rape Crisis national helpline 0808 802 9999 12.00 -14.30 and 19.00 – 21.30 every day

Women’s Aid support services

LGBT+ Domestic Abuse Helpline 0800 999 5428

Men’s Advice Line for male victims of domestic abuse: 0808 801 0327

The Mix, free remote counselling and help for under 25’s: 0808 808 4994

Rights of Women legal advice

For domestic abuse perpetrators and those supporting them Respect Phone line provides a confidential helpline, email and webchat service: 0808 8024040

Childline call 0800 1111

Support is also available for older people from the Age UK advice line