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Temporary changes to working arrangements (COVID-19)

Vulnerable Children and Families

During this social distancing period, the children and families system (council Children’s Services, NHS children’s services, education settings and the voluntary sector) are pulling together to ensure that we can achieve two strategic objectives:

  1. Identify vulnerability – particularly additional (previously unknown) vulnerabilities as a result of the pandemic and get the right response in place for each family (DEMAND)
  2. Reorganise our services and our daily work to provide the right kinds of support for children and families (SUPPLY)

Where a family already has an identified lead professional then any identified needs should be discussed with the relevant Social Worker, Early Help Worker, Health Visitor etc.

Where a safeguarding issue is identified and you are worried about a child, then you should contact the MASH as per the usual process. Details of what to do if you are worried about a child suffering from harm can be found here

For any other vulnerability that has been identified, we have set up a temporary Children and Families Hub to a range of support and provision for families that has been developed to complement that offered by statutory services. The Children and Families Hub is a phone based system and can be contacted on:

023 9261 6710 – 8.30am – 4.30pm weekdays.

We are also collating details of the new support available and the ways in which existing services may now be delivering differently. We are placing this information on the City Council website Children and Families page as the information comes through.  You can find it here

Solent NHS

There are some temporary changes to Health Visiting, Family Nurse Partnership and School Nursing services due to the Covid-19 pandemic.  Solent children services are under intense pressure due to the Covid -19 pandemic. The impact of this situation requires services to be delivered in different ways which have been outlined here.  Due to the current situation regarding the Coronavirus outbreak the Solent NHS Trust 0-19 Children’s Service needs to reduce the amount of contact we have with children and families to ensure that we comply with the nationwide restrictions on social contact to reduce the rate and spread of infection.  Click here to read more information.  Solent NHS Trust 0-19 Duty Telephone Line: 0300 123 6629

Virtual ICPCs & RCPCs

Portsmouth Children & Families Service has issued new guidance around virtual ICPCs & RCPCs.  Please follow the link here for more information.

Safeguarding during social distancing

The PSCP training team has put together some guidance and training to help with safe and curious conversations during the pandemic.  Please contact Sam Nesbit to discuss your professional development needs and link your professionals into the support available.  Sam is available as follows: :  07443 661254

The PSCP has produced this helpful guidance to support prioritising relationships when working virtually.  We hope this information helps all practitioners with a language that supports their work with each other as well as with families.


A One Minute Guide has been developed to give volunteers information around how to protect children and vulnerable adults who are at risk of abuse or neglect.

Remote and online supervision during COVID-19

Some very helpful advice from Research in Practice on holding online and virtual supervision sessions during the pandemic.

Changes to Government guidance around safeguarding children during COVID-19

In light of changes that have been made during the response to the Covid-19 crisis please see this link that provides a summary of these, with links to the relevant government guidance.